Fortis Roofing & Cladding (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you use our website or contact us through our online forms.

1. Who We Are

Fortis Roofing & Cladding provides roofing and cladding services throughout the UK.

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Email: info@fortisroofingandcladding.com
Phone: XXX
Registered Address: 26 Swinton Road, Baillieston, Glasgow, United Kingdom, G69 6DS

2. What Information We Collect

When you contact us through our website, we may collect:

• Your name

• Email address

• Telephone number

• Details submitted through contact or quote request forms

• Website usage data through cookies and analytics tools

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide quotations or services

• Communicate about ongoing projects

• Improve our website and services

• Maintain records for business and legal purposes

We only collect information that is necessary for these purposes.

4. Legal Basis for Processing

Under UK GDPR, we process your information because:

• You have given consent by submitting a form

• Processing is necessary for providing requested services

• We have a legitimate business interest in responding to enquiries and improving our services

• We may need to comply with legal obligations

5. How We Store Your Information

We take reasonable steps to keep your information secure and protected from unauthorised access, misuse or disclosure.

Information submitted through our website may be stored securely via our website hosting provider, email system or CRM software.

We retain information only for as long as necessary for business or legal purposes.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

• Website hosting providers

• IT and email service providers

• Professional advisers

• Contractors or suppliers involved in your project

All third parties are expected to keep your information secure and confidential.

7. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies are small files stored on your device that help websites function properly.

You can control or disable cookies through your browser settings.

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request deletion of your data where appropriate

• Object to certain processing activities

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk/

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.